The role
LazPay is the payments and financial services arm of Lazada and is part of the Financial and Payment Business organization of Alibaba International Digital Commerce (AIDC). LazInsure is a growing business unit that focuses on providing embedded insurance solutions within AIDC's e-commerce platforms. We are looking for a customer centric and motivated individual to help with operations and insights to drive the best user experience for Lazada buyers who avail of our insurance products
Key Tasks & Responsibilities
- Leads the identification and development of business opportunities by doing market opportunity sizing and development of business cases;
- Own end to end process of operating and launching insurance products for Lazada in the Philippines
- Deliver sales of products, programs, and services through e-commerce platform embedded sales and other channels as measured by net revenue
- Setup Customer Segmentation, Strategy, and Retention including insights and business intelligence with support of internal Business intelligence team;
- Lead in driving the expansion of products and services through partnerships and vendor selection
- Regularly monitor market and benchmark against competition, track regulatory landscape changes, as well as overall InsurTech developments locally and globally
- Oversees communication with internal units regarding updates or changes to the products and manages key stakeholders within Alibaba International Digital Commerce
- Manage relationships with insurance partners, assisting with the preparation of contractual agreements and ensure that these are fully adhered to as needed
- Drive win-win negotiations between Lazada and insurance partners· Contribute to category performance management and deliver insights to senior management
- Prepare for and assist with the implementation of regular campaigns and initiatives
- Identify and champion product improvements
- Any other duties that may be assigned
Qualifications & Skills
- Bachelor's/College Degree and at least 2 years of experience
- Excellent relationship and networking skills and the ability to find and nurture business opportunities;
- Effective written, verbal communication, and presentation skills as well as stakeholder management
- Strong analytical skills, project management and digital product operations experience are preferred
Requirements/Qualifications(good to have):
- A good understanding of the Insurance Tech as well as the Non-Life Insurance industry landscape in the Philippines;
- Has previous experience in insurance industry either via traditional or digital channels
- Previous E-commerce experience (big plus)