1. Manage and develop a portfolio of key accounts, ensuring growth and retention of these strategic clients.
2. Establish and maintain strong relationships with key decision-makers, understanding their business needs and objectives to provide tailored solutions.
3. Proactively identify new business opportunities within existing key accounts, upselling and cross-selling Alibaba International's products and services.
4. Collaborate with internal teams, including sales, product, and support, to ensure seamless delivery of services and address client concerns effectively.
5. Prepare and present sales reports, forecasting trends and providing strategic recommendations to senior management.
6. Negotiate and close deals, managing the entire sales process from initial contact to contract signing and post-sales support.

1. Bachelor's degree in Business, Marketing, or a related field.
2. Minimum of 5 years of experience in key account management, preferably in the B2B e-commerce or technology industry.
3. Proven track record of managing and growing a portfolio of key accounts, achieving sales targets and maintaining high client satisfaction.
4. Excellent communication and interpersonal skills, with the ability to build rapport and influence at all levels.
5. Strong analytical skills to identify market trends, customer needs, and sales opportunities.
6. Fluent in English and another major language, with the ability to communicate effectively in both written and verbal formats.
7. Demonstrated ability to work in a fast-paced environment, managing multiple priorities and delivering results under pressure.