Key Tasks & Responsibilities
- Account Management: Own the overall business performance of your assigned sellers. Ensure growth in sales, orders, and buyers by managing and developing key accounts through targeted strategies and initiatives.
- Sales & Marketing: Drive assortment expansion, marketing services adoption, and joint business planning with sellers. Develop and implement tailored marketing and sales strategies to boost visibility and performance on the platform.
- Operational Excellence: Collaborate with internal teams (e.g., platform operations, campaigns, logistics, finance) to meet growth objectives such as DAU, conversion rate, and on-time shipping performance. Ensure smooth operational processes and timely fulfillment.
- Strategic Leadership: Lead negotiations, manage relationships, and facilitate the execution of campaigns and tools that engage sellers. Take ownership of category performance, using industry knowledge and insights to advise sellers on how to optimize their business.
- Analytics & Reporting: Utilize data and analytics to identify trends, opportunities, and areas of improvement. Provide actionable insights to sellers to optimize their performance on the platform

Qualifications & Skills
- At minimum, a Bachelor’s Degree. Prior experience in e-commerce, sales, account management, retail (online or offline) and/or business development is an advantage.
- Strong understanding or relevant experience to the industry/category is preferred, with the ability to use market knowledge and industry insights to drive strategy and decision-making.
- Has a track record of delivering results, successful negotiations, problem solving, as well as effective relationship and stakeholder management.
- Open to change and resilient, adaptable and can navigate changing account ownership assignments and business priorities.
- Highly analytical with strong business acumen; able to assess performance data and apply insights to improve outcomes.
- Entrepreneurial, acting as the owner of the business. Self-driven and motivated to drive impact and create value.
- Has a growth and learning mindset, with strong communication skills (both verbal and written). Proficiency in Mandarin is a plus.