1. Account Management: Develop and maintain strong relationships with key sellers, ensuring their success on the platform.
2. Sales Growth: Identify opportunities to increase sales, optimize product visibility, and improve seller performance.
3. Problem-Solving: Address daily operational issues, resolve disputes, and provide solutions for sellers.
4. Negotiation & Commercial Strategy: Work closely with sellers to create competitive pricing, promotions, and marketing plans.
5. Data Analysis: Track and analyze sales performance, customer behavior, and market trends using Excel and other data tools.
6. Collaboration: Work with internal teams, including marketing, logistics, and customer support, to enhance seller success.
7. Market Insights: Stay updated on industry trends, competitor activities, and e-commerce best practices.
Education & Experience:
- Bachelor’s degree in Business, Marketing, Economics, or a related field.
- Previous experience in key account management, sales, or e-commerce is preferred.
Skills & Mindset:
- Strong sales and negotiation skills.
- Excellent problem-solving abilities.
- Logical thinking with a data-driven mindset.
- Proficiency in Excel and data analysis tools.
- Strong communication skills in English (both written and spoken).
- Enthusiastic, open-minded, and adaptable to change.
- Passion for e-commerce and digital trends.