You'll be joining the Lazada Pay team with extensive portfolio covering various Business Domains: Payments, Wallet, PayLater, Loans, Insurance, Digital Goods, Travel and more.

YOU CAN EXPECT TO BE
1) A Strategic Influencer, Pragmatic Do-er:
Engage with customers and stakeholders to balance various objectives while maintaining user-centric design.
Support product teams in discovery stages and define requirements using journey maps, information architecture, task flows, and user flows.
Collaborate with product managers to fuel product roadmaps and prioritize new features, informed by UX perspectives.
Transform abstract concepts into reality through teamwork with software architects and engineers.

2) A Savvy Operator in a Fast-Paced Environment:
Manage ambiguity and navigate diverse stakeholder opinions to find suitable solutions.
Deliver high-quality, compliant designs quickly, adapting to the iterative design process.
Evolve the Design System by maintaining UX/UI standards and ensuring consistency across digital products.
Provide guidance on UX/UI best practices across teams.

KEY RESPONSIBILITIES
1) Lead Design Mastery:
Build impactful partnerships with various stakeholders and navigate complex corporate dynamics.
Engage in hands-on design processes from service to interaction design, adhering to Scrum/Agile methodologies.
Incorporate industry best practices to create engaging user experiences and validate concepts with data.

2) Stakeholder Management & Design Advocacy:
Communicate design clearly at all organizational levels and foster supportive relationships.
Educate stakeholders on leveraging UED expertise to maximize project impact.
Manage multiple projects and expectations in a fast-paced environment to provide focus for the team.

3) Independence & Ownership in Design Projects:
Organise and prioritise design requirements in alignment with strategic roadmaps.
Foster collaboration through discussions/workshops with stakeholders for alignment.
Visualise complex concepts simply, facilitating effective communication with Product, Engineering, and Operations teams.
Apply Design Thinking to convert customer needs into effective prototypes.

4) Team Contribution to DS:
Drive discussions to unify and improve design components/style libraries across domains.
Advocate for proper use of design system guidelines and support ongoing design system improvements by gathering feedback and tracking usage impact.

TECHNICAL EXPERIENCE & SKILLS:
Candidates should possess exceptional design sense and skills, able to demonstrate user-centred design principles and practices that consistently delivers solutions with a pleasant, seamless User Experience to our end-users.
● A portfolio with projects showcasing:
○ (1) well-crafted interaction & usability solutions that balance and resolve competing Product, User, and Tech requirements.
○ (2) understanding and use of Figma-based Design Systems.
● Familiarity using & contributing to Component & Style Libraries in a scaled and distributed design team. Figma preferred.
● Figma-specific skills. You'll be expected to go through a live whiteboarding test to showcase these skills.
○ (1) Demonstrate ability to construct high-quality, production-ready screens using best practices in auto-layout & constraints to control spacing and resizing behaviour.
○ (2) Have actual experience in using and applying Master Component properties and Variant properties for scalable and configurable components.
○ (3) Building interactive prototypes using native functionalities & plugins

KEY REQUIREMENTS:
● At least 6 years of professional experience as a design practitioner, exemplifying various disciplines such as facilitation, research, UX, visual design or service design
● Proven track record of shipping good design experience. Working in fintech or financial industry preferred but not withstanding
● Strong demonstration of empathy, problem-solving, design humility and entrepreneurial mindset
● Strong desire to change and challenge status quo, ask the right questions and make things happen
● Excellent communication, presentation and interpersonal skills
● A related Design Degree will be an advantage