The Cluster Hub Manager is responsible for delivering excellent service to customers with sustainable customer royalty to achieve business goals. 1) Performance management Ensure all shipments been taking out for delivery Drive Hub operations to support delivery success 2) People management Work closely with HR recruitment to fulfil Hub manager as per timeline Develop management team to be competence and work effectively Opportunity to be success in career growth 3) Compliance Ensure Standard of Procedure been apply to all hubs Hub SOP audit roll out to achieve as per plan All Hub operations must be train to comply with standard 4) Training & Development Installing the leadership of the functions (Coaching & Training) 5) Service Improvement Ensure Inbound parcels move out to hub for delivery 6) SH & LH management Mapping out plan loading time against shuttle/linehaul departures times
Job Requirements
- 3+ year experience in relating business - Can work under pressure - Analytical skill and data driven are required - Traveling in necessary - Bachelor degree and above