Key Responsibility (Including Seller Contact)

- Oversee the resolution of complex customer issues, ensuring a high level of customer satisfaction.
- Performance Improvement via customer feedback, and service improvement strategies.
- Handle and oversee complicated customer cases, ensuring prompt and effective resolution while maintaining a high level of professionalism.
- Identify the trend to business for opportunity

- Logistics or Supply Chain Management Background
- Good communication & interpersonal skill
- Good command of spoken and written English.
- CRM System experiences
- Highly result oriented & attention to detail, ready to take challenges/collaborate with cross functional teams and able to work under pressure and meet tight deadlines.
- Capacity to handle change, stay open to different ideas and support for positive change
- Understand work in an agile manner, High analytical / problem-solving skills
- Positive attitude.