This role is critical for ensuring data-driven decision-making within Workforce Management. The primary responsibility is to analyze workforce data, track performance metrics, and support manpower planning for OS workers and couriers. The position ensures adherence to regulations, fairness, and alignment with business objectives.
Workforce Analytics:
Analyze workforce metrics, including working days, earnings, and manpower fulfillment.
Provide actionable insights to ensure compliance with government regulations and organizational fairness.
Performance Monitoring:
Track execution against plans, identify deviations, and recommend solutions to achieve workforce targets.
Generate performance reports to support decision-making for manpower planning.
Data Management & Optimization:
Develop and maintain accurate databases for workforce tracking and analysis.
Collaborate with teams to optimize capacity and productivity.
Business Support:
Provide analytical support to improve operational efficiency and solve critical workforce issues.
Assist in creating workforce plans that align with business goals.
Must-Have Requirements:
Strong analytical skills with proven experience in workforce data analysis.
Solid understanding of workforce management processes and compliance requirements.
Proficiency in tools such as Excel, SQL, or other data analytics software.
Excellent problem-solving and communication skills.
Good-to-Have Requirements:
Background in logistics or experience working with OS workers and couriers.
Project management skills for implementing workforce solutions.
Familiarity with regulatory frameworks related to labor and workforce management.