Regional Top Account team overlooks and steers all top seller programs for sellers of all sizes; from setting up regional frameworks to end-to-end management of programs. Top seller programs include Core Programs (JBP/KBP/SBP) as well as Tactical Programs in Lazada’s 6 ventures (ID, MY, PH, SG, TH, VN), created with the objective of growing sales and securing seller investment to platform. This role will report directly to the Program Leads to execute operational tasks required of each seller program.
Responsibilities:
• Own end-to-end seller program operations i.e. following up with relevant stakeholders, data cleaning and inputs, managing seller lists
• Seller target setting - Support and help facilitate target setting and approval processes for commercial team
• Program seller list - Manage program seller list, processing change requests from relevant stakeholders and updating all the required data tables and dashboards in an efficient and orderly manner
• Manage permissions – manage permissions list of commercial team/relevant stakeholders to dashboards and other internal tools
• Data management – support in various data tasks from maintaining input trackers from commercial team, collating and cleaning data inputs, and organizing data
• Program seller performance - Extract seller performance data based on a given set of instructions for quarterly business reviews, marking out poor performers that are below certain benchmark
• Other support tasks - Help ensure all SOPs are followed by relevant stakeholders, help troubleshoot any issues faced by local/regional teams