Senior Analyst, Key account management FA-Ho Chi Minh
Department:
Commercial
Location:
Vietnam
Department: Commercial
Location: Vietnam
Job Description
1、Manage a portfolio of 40-60 sellers, ensuring their satisfaction and driving their growth within the platform.
2、Develop and implement tailored operation and growth strategies for each seller through targeted campaigns and traffic management.
3、Collaborate with internal teams to design and execute promotional activities, optimizing sellers' exposure and sales performance.
4、Analyze sellers' performance data, identifying areas for improvement and proposing actionable plans to enhance their business.
5、Build and maintain strong relationships with key accounts, serving as the primary point of contact for communication and issue resolution.
6、Monitor industry trends and competitors' strategies to inform and adapt the account management approach.
Job Requirements
1、Bachelor's degree in Business Administration, Marketing, or a related field.
2、Minimum of 3 years of experience in key account management, preferably in an e-commerce or digital marketplace environment.
3、Proven track record in developing and executing successful growth strategies for a portfolio of sellers.
4、Strong analytical skills with the ability to interpret data and make data-driven decisions.
5、Excellent interpersonal and communication skills, capable of building relationships and negotiating effectively.
6、Adaptable and proactive, with the ability to thrive in a fast-paced, VUCA environment.
7、Fluent in English, additional languages a plus.
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