Job Description
• Scope: LAZADA and AIDC
LAZADA – SG, MY, TH, VN, PH & ID
AIDC – TW, HK, SG, MY, TH, VN, KR, AU & IN

• Involved in various HRSSC operations - to support and/or execute, including but not limited to:
Payroll administration
Employee masterdata and organization structure and data
Continuous improvement initiatives
Employee and organization data reporting and analytics (mandatory/statutory and ad-hoc)
HR and HRSSC related audits
Employee and manager self-service
Ali Assistant and LazRita training and maintenance
Ali Assistant and LazRita performance tracking
Pfiles management
HRSSC APAC performance matrix definition
HRSSC APAC performance tracking
HRSSC APAC SOPs – creation, maintenance and deprecation
New legal entity employment and payroll qualifications setup

• The main areas of responsibilities are to support and execute activities/tasks related to payroll administration, HR masterdata maintenance, HR reports and audits, continuous improvements, employee and manager self-service, HR bots (小海豚, Ali Assistant and LazRita), Pfiles management, HRSSC APAC team performance management, HRSSC APAC SOPs maintenance, employment and payroll qualifications setup and HRSSC APAC projects.

• Execute and support day-to-day operations and ensure a high-quality HR service delivery.

• Collaborate closely with various stakeholders, including but not limited to:
Country HR teams
HRGs/HRBPs
HR CoE
People Tech
Procurement
Legal
Finance/Treasury
WPS
IT

• Continue to develop oneself – so that HRSSC APAC Operations continue to move towards becoming a high-performing team.

• Act in compliance with local labour laws and regulations, as well as internal policies and procedures across APAC.

Attention to details
Strong time management and multi-tasking skills
Good interpersonal and communication skills – both oral and written
Ability to work effectively in a team
Ability to Work at eye-level with more senior stakeholders, is a plus

A bachelor's degree (in any discipline)
Proficient in Microsoft Office (specifically Excel, PowerPoint and Word)
Proficient in English communication - both oral and written
Proficient in Mandarin/Chinese communication - both oral and written