Team and Role Introduction:
The role of a Hub Supervisor demands strong leadership, superb organizational skills, and a thorough understanding of logistical operations. Proficiency in team management as well as knowledge of supply chain processes are key for paving an efficient and productive operation.

Responsibilities:

o Ensure timely and efficient delivery of products to customers
o Supervise and manage delivery drivers and other staff
o Maintain and update delivery schedules and routes
o Resolve any issues or concerns related to delivery and logistics
o Track and report delivery metrics and performance to management
o Ensure compliance with safety and regulatory requirementso Coordinate with other departments to ensure smooth delivery operations
o Train and mentor new delivery staff as necessary

Requirements/Qualifications(must have):

Leadership - Ability to coordinate and motivate others in order to achieve desired results

Organization - aptitude to organize and systematize tasks and processes in the delivery department

Problem-Solving - capacity to identify and resolve issues quickly and effectively

Strong Communication - capacity to communicate effectively with both delivery staff and customers

Initiative: Readiness to take the necessary steps to meet objectives

Teamwork: Capacity to collaborate and work with others to reach a common goal

Strong Communication - capacity to communicate effectively with both delivery staff and customers

Requirements/Qualifications(good to have):

Time Management - ability to plan and manage the time of both yourself and delivery staff
Customer Service - expertise in providing a friendly and professional experience for customers
Interpersonal - Expertise in building relationships and communicating effectively with colleagues
Flexibility - Willingness to adapt to changing circumstances and adjust plans accordingly
Motivation - Dedication to achieving excellence and a drive to succeed